Guarantees

Under European law, new products are always entitled to a free 3-year warranty, ensuring that all instructions described in the product's technical data sheet have been followed in the case of an end customer. In the case of warranties for products sold to corporate customers, the warranty is reduced to 1 year.

In the case of used products, they also have a 6-month warranty, however, if the equipment contains digital elements, the warranty may be extended to 18 months by agreement between the parties.

Guarantees Law (Decree-Law No. 67/2003 updated by Decree-Law No. 84/2021)

Customized products – No exchanges are made, with the exception of defective items.